Bid-Board FAQ

What is the Bid-Board?

The Bid-Board is a unique auction-style feature inspired by old-school coin shop bid boards. We list select items for bidding, and participants typically have 2 to 3 weeks to view, research, and place their bids before the auction closes.

How do reserves work?

Some items on the Bid-Board have a reserve price. If the reserve is not met when the auction ends, there is no automatic winner. In some cases, the highest bidder may receive an offer to purchase the item at the reserve price. If they decline, the auction will end without a sale.

How does bidding work?

When placing a bid, you can set the maximum amount you are willing to pay for an item. Our system uses proxy bidding. If your maximum bid is higher than the current highest bid, the system will place your bid at the next bid step above the current highest bid.

For example, if the highest bid is $20 and you enter a maximum bid of $30, your recorded bid will be $21. If another bidder then bids $25, your bid will automatically increase to $26, and this will continue until your maximum bid is reached.

Are my bids final?

Yes. All bids placed on the Bid-Board are final and cannot be canceled or reduced. Please be sure you are comfortable with your maximum bid amount before submitting it.

How will I know if I have won an auction?

Winning bidders will receive an email notification shortly after the auction closes. You will then have 2 days to add your auction win to your cart and complete checkout.

Can I buy other items along with my auction win?

Yes. You are welcome to purchase other items from our store when you check out your auction win. Shipping is a flat rate of $5.99 per order for qualifying domestic orders, consistent with our standard shipping policy.

What happens if I do not pay for my auction win?

If you do not complete your purchase within 2 days, your win may be canceled. In some cases, the second highest bidder may receive an offer to buy the item at their highest posted bid, but this is not guaranteed. Repeated non-payment may result in restrictions on future bidding.

Can I return a Bid-Board item?

All Bid-Board auction items are final sale and are not eligible for return or refund, except in the case of a clear fulfillment error or shipping damage. This is an exception to our standard refund policy for regular store purchases.

Anything else I should know?

Please carefully review each item description and photos before bidding. Take time to research any coin or collectible you are unfamiliar with. Since all bids are final and auction items are not returnable, make sure you are confident in your bid before you place it.

Need more help?

If you have further questions about how the Bid-Board works, feel free to contact us. We are happy to help clarify any details before you place a bid.